Shipping Policy

Thank you for shopping with Hello Toys. We aim to deliver your order quickly and safely.

Order Processing

All orders are processed within 24 to 48 hours after confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Once your order is shipped, you will receive tracking details via SMS, email or WhatsApp so you can monitor your delivery.

Delivery Time

Delivery usually takes 3 to 7 working days depending on your location within India. Delivery timelines may vary slightly during peak seasons, sales or due to unforeseen courier delays.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment. We may offer free shipping on select products or minimum order value promotions.

Cash on Delivery (COD)

Cash on Delivery is available for eligible locations across India. Please ensure that someone is available at the delivery address to receive the order.

Address & Contact Information

Customers are requested to provide accurate shipping details and a valid mobile number while placing the order to avoid delivery issues. Hello Toys will not be responsible for delays caused due to incorrect or incomplete address details.

Delivery Delays

While we strive to ensure timely delivery, delays may occasionally occur due to courier issues, weather conditions or other unforeseen circumstances. We appreciate your patience and understanding in such cases.

If you have any questions regarding shipping, please contact us at:

Email: support@hellotoys.in

Thank you for choosing Hello Toys — Fun Learning & Perfect Gifts for Kids.