Terms & Conditions

Welcome to Hello Toys. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

General

Hello Toys provides an online platform for purchasing toys and related products. We reserve the right to update or modify these terms at any time without prior notice. Continued use of the website after changes indicates your acceptance of the updated terms.

You agree to use this website only for lawful purposes and not for any fraudulent or unauthorized activity.

Product Information

We make every effort to display product images, colors and descriptions as accurately as possible. However, slight variations in color, design or packaging may occur due to lighting, screen settings or manufacturer updates. Such variations do not qualify as defects.

All products are subject to availability. We reserve the right to limit quantities or discontinue any product at any time.

Pricing & Payments

All prices are listed in Indian Rupees (INR) and are subject to change without notice. We accept prepaid payments and Cash on Delivery (COD) for eligible locations.

In case of a pricing or listing error, Hello Toys reserves the right to cancel or refuse any order placed at an incorrect price, even if payment has been made. In such cases, a full refund will be issued.

Order Acceptance & Cancellation

Once an order is placed, you will receive an order confirmation. We reserve the right to cancel orders due to product unavailability, incomplete address, payment issues or suspected fraudulent activity.

Customers may request cancellation before the order is shipped. After shipment, cancellation may not be possible.

Shipping & Delivery

Orders are processed and shipped as per the Shipping Policy mentioned on our website. Delivery timelines are estimates and may vary due to courier delays, weather conditions or unforeseen circumstances.

Hello Toys is not responsible for delays caused by courier partners once the order has been dispatched.

Returns & Refunds

Returns, replacements and refunds are handled according to our Return & Refund Policy. Customers are required to follow the instructions and timelines mentioned in that policy for any claims.

Intellectual Property

All content on this website including text, images, logos, graphics and design is the property of Hello Toys and may not be copied, reproduced or used without permission.

Limitation of Liability

Hello Toys shall not be held liable for any indirect, incidental or consequential damages arising from the use or inability to use our products or website. Products should be used under appropriate supervision, especially by young children.

User Information

You agree to provide accurate and complete information when placing an order. Hello Toys is not responsible for delivery failures due to incorrect address or contact details provided by the customer.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Email: support@hellotoys.in
WhatsApp: +91-XXXXXXXXXX

Thank you for visiting and shopping with Hello Toys — Fun Learning & Perfect Gifts for Kids.